Support
Most questions are answered in our FAQ. For account, payment or credit issues, use the options below to reach us quickly.
Choose the right path
Faster resolution
💳 Payments & Credits
If you paid but credits were not added, or you see a payment error, contact support with your order details.
- Order number (if available)
- Email used at checkout
- Time of purchase + screenshot (optional)
🔐 Account & Login
If you can’t log in or you need to manage your account, start from the login page first.
🛠️ Tool not working
If rewrite is stuck or you see an error (403/500), try the quick checks below. If it persists, email support with the error code.
- Refresh and retry
- Try a shorter text
- Disable ad-blocker/extensions
Support email:
support@rephrasio.com
Helpful info
Before contacting us
Quick links
Start here to resolve most requests instantly.
FAQ
Most common questions answered.
Open FAQ →
Rewrite
Use the tool and check your remaining credits.
Open Rewrite →
Pricing
Buy credits and view packages.
Open Pricing →
For privacy-related topics, please read our Privacy Policy (or add your policy page link here).
