Support

Most questions are answered in our FAQ. For account, payment or credit issues, use the options below to reach us quickly.

Choose the right path Faster resolution

💳 Payments & Credits

If you paid but credits were not added, or you see a payment error, contact support with your order details.

  • Order number (if available)
  • Email used at checkout
  • Time of purchase + screenshot (optional)

🔐 Account & Login

If you can’t log in or you need to manage your account, start from the login page first.

🛠️ Tool not working

If rewrite is stuck or you see an error (403/500), try the quick checks below. If it persists, email support with the error code.

  • Refresh and retry
  • Try a shorter text
  • Disable ad-blocker/extensions
Support email: support@rephrasio.com
Helpful info Before contacting us

Quick links

Start here to resolve most requests instantly.

FAQ Most common questions answered.
Open FAQ →
Rewrite Use the tool and check your remaining credits.
Open Rewrite →
Pricing Buy credits and view packages.
Open Pricing →
For privacy-related topics, please read our Privacy Policy (or add your policy page link here).
Scroll to Top